Privacy Policy

PRIVACY POLICY — DOLLAR SHINE

Effective Date: June 7, 2025

Website: www.dollarshine.ca
Email: mydollarshine@gmail.com

At Dollar Shine we are committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have. By using our website and placing an order, you agree to the terms of this Privacy Policy.

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and applicable privacy laws in the United States.

1. Who We Are

Dollar Shine is an online dropshipping store based in Ontario, Canada. We sell products online through our Shopify-powered store at www.dollarshine.ca. Products are fulfilled and shipped by our trusted third-party fulfillment partners directly to our customers.

For any privacy related questions contact us at: mydollarshine@gmail.com

2. What Information We Collect

We collect only the information necessary to process your orders and provide you with the best shopping experience. This includes:

Information you give us directly:
• Full name
• Email address
• Shipping and billing address
• Phone number (if provided)
• Payment information — processed securely by Shopify Payments or third-party payment processors. We never store your full card details.
• Order details and purchase history
• Messages or emails you send us for customer support

Information collected automatically when you visit our store:
• IP address and browser type
• Device type (mobile, desktop, tablet)
• Pages you visit and time spent on our store
• Referring website or link that brought you to our store
• Cookies and tracking data (explained in Section 7)

3. How We Use Your Information

We use your personal information only for the following purposes:
• To process and fulfill your orders
• To send you order confirmation and shipping tracking emails
• To communicate with you about your order or customer support requests
• To send promotional emails or offers — only if you have opted in (you can unsubscribe anytime)
• To improve our store, products, and customer experience
• To detect and prevent fraud or unauthorized transactions
• To comply with legal obligations

We will never use your personal information for any purpose beyond what is listed above without your consent.

4. Who We Share Your Information With

Dollar Shine does not sell, rent, or trade your personal information to any third party. We only share your information with the following trusted service providers who help us operate our store and fulfill your orders:
• Shopify Inc. — our eCommerce platform that powers our store, processes payments, and stores order data. Shopify is bound by their own Privacy Policy.
• Fulfillment partners — we share your name and shipping address with our fulfillment and manufacturing partners so they can produce and ship your order directly to you.
• Shipping carriers — your name and address are shared with carriers (such as USPS, FedEx, Canada Post, DHL) to deliver your package.
• Payment processors — your payment details are handled securely by Shopify Payments or other processors such as PayPal or Stripe. We never see or store your full card details.
• Marketing tools — if you have opted in to marketing emails, we may use email marketing tools to send you promotions. You can unsubscribe at any time.

All third-party service providers are required to handle your data securely and only for the purpose of providing their services to us.

5. How We Protect Your Information

We take the security of your personal information seriously. We use the following measures to protect your data:
• Our store runs on Shopify which uses SSL encryption — you will see a padlock icon in your browser when shopping with us
• All payment transactions are encrypted and processed securely
• We do not store your full credit card or payment details on our systems
• Access to your personal information is restricted to authorized personnel only

While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we are committed to protecting your information to the best of our ability.

6. How Long We Keep Your Information

We keep your personal information only for as long as necessary to fulfill the purposes it was collected for:
• Order information is kept for a minimum of 5 years for tax and accounting purposes as required by Canadian law
• Customer support communications are kept for up to 2 years
• Marketing preferences are kept until you unsubscribe or request deletion
• Website analytics data is kept in anonymized form

You can request deletion of your personal data at any time by contacting us at mydollarshine@gmail.com — subject to any legal obligations we have to retain certain records.

7. Cookies & Tracking

Our store uses cookies — small text files stored on your device — to improve your shopping experience. Cookies help us:
• Remember items in your shopping cart
• Keep you logged in to your account
• Understand how customers use our store so we can improve it
• Show you relevant ads on other platforms (only if you consent)

You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of our store.

We may use the following tracking tools:
• Google Analytics — to understand store traffic and customer behaviour
• Facebook Pixel — to measure ad performance and show relevant ads (if applicable)
• Shopify analytics — built-in store performance tracking

8. Your Privacy Rights

As a customer of Dollar Shine you have the following rights regarding your personal information:
• Right to access — you can request a copy of the personal information we hold about you
• Right to correction — you can ask us to correct any inaccurate information
• Right to deletion — you can request that we delete your personal information subject to legal requirements
• Right to withdraw consent — you can opt out of marketing emails at any time by clicking unsubscribe in any email we send
• Right to data portability — you can request your data in a readable format

To exercise any of these rights contact us at mydollarshine@gmail.com. We will respond within 30 days.

9. Children's Privacy

Dollar Shine is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information please contact us immediately at mydollarshine@gmail.com and we will delete it promptly.

10. Third-Party Links

Our store may contain links to third-party websites such as social media platforms or payment providers. These websites have their own privacy policies and we are not responsible for their practices. Visiting any third-party link is at your own risk and we encourage you to review their privacy policies.

11. International Customers

Dollar Shine is based in Ontario, Canada. If you are shopping from the United States or any other country, your personal information will be transferred to and processed in Canada. By placing an order you consent to this transfer. We ensure your data is handled in accordance with this Privacy Policy regardless of where it is processed.

12. Marketing Emails & Opt Out

If you have opted in to receive marketing emails from Dollar Shine you may receive:
• Promotional offers and discounts
• New product announcements
• Store news and updates

You can unsubscribe at any time by clicking the Unsubscribe link at the bottom of any marketing email or by emailing us at mydollarshine@gmail.com. We will remove you within 2 business days. Note: you will still receive transactional emails about your orders even after unsubscribing from marketing.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. When we make changes we will update the effective date at the top of this page. Your continued use of our store after any changes means you accept the updated policy. We recommend checking this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Dollar Shine
Website: www.dollarshine.ca
Email: mydollarshine@gmail.com
Location: Ontario, Canada
Response time: within 30 days for privacy requests, 1–3 business days for general inquiries

© 2025 Dollar Shine. All rights reserved. — www.dollarshine.ca